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#CXDNow Premiere – Brian Solis, “X – The Experience When Business Meets Design”

The time for customer experience design is now! In this premiere episode of our new web series CXDNow, host Chris Heuer interviews author Brian Solis to discuss his perspective on Customer Experience...

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#CXDNow – The Need for Customer Experience Design and Journey Maps with Doug...

The time for customer experience design is now! In this episode of our web series CXDNow, host Chris Heuer interviews Doug Foulds, product manager of IBM Journey Designer (and sponsor of this show)....

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Putting CX to Work. See the forest AND the trees with Dave Gray

In this extended episode of CXDNow, host Chris Heuer interviews Dave Gray, founder of world renowned visual communications firm XPlane and author of Gamestorming, The Connected Company and many other...

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#CXDNow – What’s needed, what’s next?

The time for customer experience design is now! In this final episode of our premiere web series CXDNow, host Chris Heuer interviews Tobias Rose, writer, designer and entrepreneur. Tobias has led a...

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